We are here to support you

The Survivor Experiences Service is for people who were abused in state and non-state forms of care and their whānau. You can call us on 0800 456 090 or text 8328 weekdays 8:30am - 4.30pm.

Find out more

I want to...

Request my records

We can help you access your records.

Share my experience

We can help you with sharing your experience.

Register with the Service

You can pre-register here with the Service.

Contact the Service

Talk to someone about my experiences in care.

I want information for ....

LGBTQIA+ Survivors

This is a safe space for the rainbow community.

Māori Survivors

We uphold tikanga Māori, and value mataūranga Māori.

Pacific Survivors

We aim to support survivors in healing (the vā).

Disabled Survivors

We aim to be accessible for people with disabilities.

Rangatahi Survivors

We can help rangatahi 18+ who want to share their experiences.

Survivors in Prison

We remove barriers so survivors in prison can share their stories.

Making a Complaint

Find information about the complaints process.

Support Services

Information about 24/7 helplines.

He Taonga ngā mōrehu

E oho maranga ake he tino taonga

Awaken the precious treasures

Taonga tuku iho ki ngā mōrehu e.

Treasures passed down to us by our many survivors who struggled

He purapura ora he mara tipu.  

Those who retained their life essence and grew despite the trauma

Taonga tuku iho ki ngā mōrehu e.

Gifts from the past and present to be handed down

Wheat weave

Contact us

Find out how to contact us to share your experiences of abuse in care.

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